![]() I asked the desk clerk if there were any USB ports. My tablet’s battery was low, so I needed to plug in while I attempted to get online. When I went to the lobby, hoping that it would help to be closer to the router, I found no USB ports in the breakfast area, just electrical outlets and telephone jacks. First of all, it was difficult to log in initially because there was no connection with which to access the Hilton Honors website where we can log in our member number, much less get to the hotels login for our last name and room number. At this location, it was difficult to maintain a connection with the hotel’s router. We’ve stayed in other hotels recently - we follow our son’s college soccer team to their games - and our cell phones and tablets have worked fine elsewhere. As for the Wi-Fi, I’m very experienced using electronics, including setting up modems and routers. A staff member mentioned that this hotel is more than 35 years old, and they’ll be renovating it soon. Don’t think it should’ve been an “all-or-nothing” arrangement. I could’ve switched sides with my husband, but I like being on the same side of the bed as at home, plus I was nearer the bathroom. There were no other USB ports in the room. ![]() On the other side of the bed was a separate block of outlets and USB ports. Had to wrestle around to unplug the hotel alarm clock so I could plug in my C-PAP. The easy-to-reach outlet on one side of the king bed had been worn such that my plug wasn’t making contact. We stayed here for two nights (Friday and Saturday). In its current condition and staff I would never stay here again. One room was discounted by the manager and the explanation that there is new ownership who intends on making updates to the property. ![]() In conclusion: My reservation was for two rooms, one night each. At nearly $120.00 per night during a weekday and no games in town. A manager had to intervein multiple times however he or she never came to the front desk to assist in person. Checkout took nearly 25 minutes due to two ladies that had no idea what they were doing. Hotel interior hallways, doors and elevators all dated with visible wear & tear. Broken window treatments all lamp shades cracked and horribly stained easy chair with stains visible black filth (looked like mold) on ceiling and walls semi functioning/very small toilet. 2nd room had a functioning air unit but was totally broken down and disgusting. Lady at front desk was not apologetic nor did she seem surprised when I was given my replacement room. First room was very worn/dated (which I can deal with) however air unit sounded like it was full of rocks. This was the worst Hampton Inn experience I can remember ever having. I totally understand the challenges and changes the pandemic brought to hotels and have a great deal of respect for the hospitality industry as a whole. Additionally due to my industry/company I've been required to travel during the entire COVID nightmare. I'm middle aged and not high maintenance. I spend 90+ nights per year in just Hilton brands alone. Wyndham Grand Cancun All Inclusive Resort & Villas.Hilton Hawaiian Village Waikiki Beach Resort.Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near Tennessee Tech Harriman, TN.Hotels near Regency Beauty Institute - Knoxville.Hotels near Paul Mitchell The School Knoxville.Hotels near Tennessee College of Applied Technology Knoxville.Hotels near Hampton Inn Knoxville-Airport.
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